Not all TVs, Blu-ray Disc players, or Home Theater systems have Internet capability. You can check if your unit is Internet-capable in your device specifications on our support website.
You will need access to a Web browser on a computer or another Internet-capable device.
The Prime Video app usually comes pre-installed on Sony TVs. However, the app can also be downloaded from the Google Play Store on an Android TV.
Only Android TVs can download apps. Other TVs does not have this apps pre-installed and it is not available for download.
If you can’t download apps on your TV, learn how to use streaming services (e.g. Amazon Prime Video) on non-Android TVs.
Learn how to check if you have an Android or a non-Android TV.
The Prime Video app is available in over 200 countries and territories (as of November 2020), however, the availability of the app may vary depending on the country and the type of TV you have (Android vs non-Android).